Contact Us

Reach out for personalized wellness and transformative medical tourism.

Questions about the November 26 – 30, 2025 Couples Retreat or the Oct 23- 27 Women's Retreat Still deciding whether our precision‑diagnostics approach is right for you? Whatever’s on your mind, drop us a line—our concierge team reads every message personally and replies within one business day.

Email is best: write to hello@altavitahealth.ca with your names, a quick note about the retreat (or private program) you’re interested in, and any initial health goals you’d like our clinicians to consider. If you’re active on social, you can also DM us on Instagram or a fast hello or to request a callback.

Once we receive your note, we’ll schedule a complimentary video chat to walk you through travel logistics, diagnostic testing, and next‑step timelines. If you decide to reserve one of the six couples spots, we’ll hold it for 72 hours while you review the participant agreement and arrange your deposit—no pressure, no sneaky upsells.

Your privacy matters. All emails, intake forms, and lab data are encrypted end‑to‑end and accessible only to the integrative clinicians assigned to your case. If you choose not to move forward, just let us know and we’ll delete your information immediately—simple as that.

Our concierge desk operates Monday–Friday, 9 AM–5 PM (Central Mexico Time). Weekend messages are welcomed; they simply might take a few extra hours to reach the right specialist. We can’t wait to hear your story, answer your questions, and help you decide if Altavita is the next chapter in the vibrant life you’re building together.